RKY Camp takes part in YMCA Canada's Overnight Camp Survey (20 YMCA affiliated camps participated in 2019). We provide the link for all of our families to complete once their camper has returned home from their time at RKY Camp. The feedback we receive is invaluable and drives much of our planning and training leading into each camp season.
Here are some highlights from our 2019 Summer Camp Season at RKY:
1st in Overall satisfaction – 96%
1st in Loyalty (net promoter score) - 91%
1st in Cabins, cleanliness and maintenance of facilities – 93%
3rd in Program outcomes -94%
1st in Communication – 95%
1st in Food service – 93%
1st in Counselor satisfaction – 96%
1st in "Felt included" - 95%
All other categories at or above national average.
Here is what our families had to say:
"My daughter came home with a positive attitude. She tried lots of new things. And came home liking something green. Lol yeah sounds funny but she has always hated anything green. So was so scared of being bullied in the beginning. She didn't want to go. But now she wants to go for 2 weeks next year. Thank you for all your amazing work. Great job."
"Our children have spent every summer at rky for the past 13 years. They have always enjoyed going and making friends and memories that will last a lifetime. I hope to send my grandkids someday."
"My oldest has now been twice, my youngest once. Both LOVE RKY and I like it because it mimics what I remember about summer camp. Back to basics and having fun while learning! Very impressed and am truly elated that we found RKY! Thank you!"
"My eldest daughter really enjoyed the three night canoe trip with her senior cabin this year -- it was a first for her and a real confidence booster."